Customer Service & Information Center
Customer Service Phone Number: +972-04-6036100, Extension 2. Our call center provides real-time assistance regarding passenger inquiries, bus locations, schedules, fares, and more.
Operating Hours:
- Mon, Tue, Thu, Fri: 08:00 – 18:00
- Wed & Sat: 08:00 – 14:00
- Sun: Closed
Public Complaints, Lost & Found Department
Phone Number for Complaints and Lost Items: +972-04-6036100, Extension 6. This department handles public feedback and assists in recovering items lost or forgotten on our buses.
Operating Hours:
- Mon, Tue, Thu, Fri: 08:00 – 16:00
- Wed & Sat: 08:00 – 14:00
- Sun: Closed
Notice: For faster processing and better tracking of your request, we recommend submitting your inquiry in writing via our online form.
- To submit a Public Complaint: [G.B. Tours Public Complaint Form]
- To report Lost & Found: [G.B. Tours Lost & Found Form]