G.B. Tours Ltd Privacy Policy
Last updated: January 25, 2026
G.B. Tours Ltd. ("the Company", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website https://gb-tours.com/ (the "Site").
By using the Site, you agree to the collection and use of information in accordance with this policy.
If you do not agree to these terms, please refrain from using the Site.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information provided voluntarily by you, such as your name, email address, and phone number when filling out contact forms, reporting "Lost and Found," inquiring about bus routes, or requesting accessible transportation.
- Usage Data: Information collected automatically during your visit, including your IP address, browser type, pages visited, time and date of visit, and duration of stay.
- Cookies: We use cookies and similar tracking technologies to monitor Site activity and improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: Operating and maintaining the Site, including monitoring usage patterns.
- Customer Service: Responding to inquiries, handling feedback, managing "Lost and Found" reports, and coordinating accessible transportation services as requested.
- Communication: Contacting you via email or phone regarding service updates, schedule changes, or security notices.
- Service Improvement: Analyzing trends and technical issues to improve our transportation information services.
- Legal Compliance: Complying with Ministry of Transport regulations and Israeli law.
Note: Our Site does not process payments or billing details. All ticketing and payments are handled via external channels or on the buses.
3. Disclosure and Sharing of Information
- We do not sell or rent your personal information. We may share your information only under the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., web hosting or data analysis), provided they are committed to confidentiality. Some of these providers may operate outside of Israel.
- Business Partners: We may share your information with business partners to offer specific transportation services, route information, or relevant updates.
- Legal Requirements: If required by law, court order, or valid request from government authorities (e.g., Ministry of Transport).
- Protection of Rights: To protect the safety of our passengers, the public, or our legal rights.
4. Security
- We take reasonable technical and organizational measures to protect your personal information.
- To prevent spam and malicious activity, we use Google reCAPTCHA in our contact forms.
5. Third-Party Links
- Our Site may contain links to other websites (e.g., maps or official government sites).
- We have no control over the content or privacy practices of these sites.
6. Children's Privacy
- Our Site is not intended for children under the age of 16.
- If we become aware that personal information was provided without parental consent, we will act to remove it.
7. Your Rights
Under the Israeli Protection of Privacy Law, you have the right to:
- Review the personal information we hold about you.
- Request the correction of inaccurate or outdated information.
- Request the deletion of your information (subject to legal or regulatory data retention requirements).
8. Contact Information
For any questions regarding this policy, please contact us:
- Company Name: G.B. Tours Ltd.
- Address: 8-10 Tawfiq Ziad St., Nazareth, Israel
- Phone: 04-6036100
- Email: [email protected]